TY - GEN
T1 - Analysis of the quality management system according to ISO 9001
T2 - 19th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology: "Prospective and Trends in Technology and Skills for Sustainable Social Development" and "Leveraging Emerging Technologies to Construct the Future", LACCEI 2021
AU - del Pilar Pinedo Palacios, Patricia
AU - De La Cruz, Elmer Tello
AU - Pérez, Milagros Isabella Cueva
AU - Fiestas, Jhonathan Isaí Puescas
N1 - Publisher Copyright:
© 2021 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.
PY - 2021/1/1
Y1 - 2021/1/1
N2 - In recent years at an international level, the term quality has been increasingly involved within organizations. In this research, a review of the level of accomplishmet with the ISO 9001: 2015 standard is proposed in Peruvian companies selling potatoes, where various steps were followed to select the theoretical bases focused on quality that contribute to the analysis of the aforementioned system and for the construction of the instrument that provided the expected data. Among the results, it was found that the selected companies for this study present different scenarios in terms of accomplishmet with the requirements of the ISO 9001: 2015 standard. After the interpretation of each reflected indicator, it is concluded that this potato processing companies in Peru, if directed to a quality management system, will have a notable increase in sales since they comply customer quality demand.
AB - In recent years at an international level, the term quality has been increasingly involved within organizations. In this research, a review of the level of accomplishmet with the ISO 9001: 2015 standard is proposed in Peruvian companies selling potatoes, where various steps were followed to select the theoretical bases focused on quality that contribute to the analysis of the aforementioned system and for the construction of the instrument that provided the expected data. Among the results, it was found that the selected companies for this study present different scenarios in terms of accomplishmet with the requirements of the ISO 9001: 2015 standard. After the interpretation of each reflected indicator, it is concluded that this potato processing companies in Peru, if directed to a quality management system, will have a notable increase in sales since they comply customer quality demand.
KW - ISO 9001: 2015
KW - Potato industry
KW - Quality
KW - Quality management system
UR - https://www.scopus.com/pages/publications/85121996913
U2 - 10.18687/LACCEI2021.1.1.14
DO - 10.18687/LACCEI2021.1.1.14
M3 - Conference contribution
AN - SCOPUS:85121996913
T3 - Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
BT - 19th LACCEI International Multi-Conference for Engineering, Education Caribbean Conference for Engineering and Technology
A2 - Larrondo Petrie, Maria M.
A2 - Zapata Rivera, Luis Felipe
A2 - Aranzazu-Suescun, Catalina
PB - Latin American and Caribbean Consortium of Engineering Institutions
Y2 - 19 July 2021 through 23 July 2021
ER -