TY - JOUR
T1 - Business Intelligence Applied in the Corporate Sector
T2 - A Systematic Review
AU - Necochea-Chamorro, Jorge Isaac
AU - Larrea-Goycochea, Luigui
N1 - Publisher Copyright:
© 2023 Jorge Isaac Necochea-Chamorro & Luigui Larrea-Goycochea; published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivs 4.0 License. The article is published with Open Access at https://www.temjournal.com/. All Rights Reserved.
PY - 2023/11/1
Y1 - 2023/11/1
N2 - Companies rely on technological tools like Business Intelligence (BI) to make efficient decisions and gain a competitive edge in the market. This study investigates the implementation of BI in various company areas, methodologies used, benefits obtained, tools applied, and elements of BI in the business sector. Following the Kitchenham and Charters methodology, a bibliographic search in 5 databases yielded 16 relevant articles. According to the main results of the work: logistics was one of the areas where BI was most implemented, followed by sales and finance; the most used methodology was Ralph Kimball; also, the most cited benefits were decision-making, cost optimization, and knowledge generation; the most used BI tool was Power BI, followed by QlikView; and the BI elements most applied in the business area were ETL and OLAP, closely followed by dashboards.
AB - Companies rely on technological tools like Business Intelligence (BI) to make efficient decisions and gain a competitive edge in the market. This study investigates the implementation of BI in various company areas, methodologies used, benefits obtained, tools applied, and elements of BI in the business sector. Following the Kitchenham and Charters methodology, a bibliographic search in 5 databases yielded 16 relevant articles. According to the main results of the work: logistics was one of the areas where BI was most implemented, followed by sales and finance; the most used methodology was Ralph Kimball; also, the most cited benefits were decision-making, cost optimization, and knowledge generation; the most used BI tool was Power BI, followed by QlikView; and the BI elements most applied in the business area were ETL and OLAP, closely followed by dashboards.
KW - Business intelligence
KW - decision making
KW - methodology to implement business intelligence
KW - productivity
KW - technological tools
UR - https://www.scopus.com/pages/publications/85179091402
U2 - 10.18421/TEM124-33
DO - 10.18421/TEM124-33
M3 - Article
AN - SCOPUS:85179091402
SN - 2217-8309
VL - 12
SP - 2225
EP - 2234
JO - TEM Journal
JF - TEM Journal
IS - 4
ER -