TY - GEN
T1 - Effectiveness of the Electronic Government of the Public Administration. Case
T2 - 24th International Conference on Human-Computer Interaction, HCI International, HCII 2022
AU - Rojas Palacios, Luis Eden
AU - Reyes Pérez, Moisés David
AU - Espino Carrasco, Danicsa Karina
AU - Arbulú Pérez Vargas, Carmen Graciela
AU - Gómez Fuertes, Alberto
N1 - Publisher Copyright:
© 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.
PY - 2022/1/1
Y1 - 2022/1/1
N2 - This research work is descriptive; and it has been set as a goal to determine if the electronic government has been effective for the public administration in the District Municipality of José Leonardo Ortiz, during the 2019 period; for which we worked with a population of 46 workers that was equal to the sample, therefore there were no sampling techniques. The inclusion criteria considered were: belonging to the Municipality of JLO and working during the research period; using a “Checklist of fulfillment of objectives of the electronic government of the MDJLO” that included a preliminary questionnaire on the level of knowledge about Electronic Government. As results, an adequate awareness of the concepts related to electronic government was evidenced; showing a perception referring to the internal and external dimensions as adequate processes; but not conclusively, so the need to generate policy guidelines necessary for continuous improvement is assumed; which focus on sensitization, awareness, empowerment of the dimensions and application of the results-based municipal management strategy.
AB - This research work is descriptive; and it has been set as a goal to determine if the electronic government has been effective for the public administration in the District Municipality of José Leonardo Ortiz, during the 2019 period; for which we worked with a population of 46 workers that was equal to the sample, therefore there were no sampling techniques. The inclusion criteria considered were: belonging to the Municipality of JLO and working during the research period; using a “Checklist of fulfillment of objectives of the electronic government of the MDJLO” that included a preliminary questionnaire on the level of knowledge about Electronic Government. As results, an adequate awareness of the concepts related to electronic government was evidenced; showing a perception referring to the internal and external dimensions as adequate processes; but not conclusively, so the need to generate policy guidelines necessary for continuous improvement is assumed; which focus on sensitization, awareness, empowerment of the dimensions and application of the results-based municipal management strategy.
KW - Continuous improvement
KW - Electronic government
KW - Municipal management
UR - https://www.scopus.com/pages/publications/85133179469
U2 - 10.1007/978-3-031-06391-6_52
DO - 10.1007/978-3-031-06391-6_52
M3 - Conference contribution
AN - SCOPUS:85133179469
SN - 9783031063909
T3 - Communications in Computer and Information Science
SP - 411
EP - 417
BT - HCI International 2022 Posters - 24th International Conference on Human-Computer Interaction, HCII 2022, Proceedings
A2 - Stephanidis, Constantine
A2 - Antona, Margherita
A2 - Ntoa, Stavroula
PB - Springer Science and Business Media Deutschland GmbH
Y2 - 26 June 2022 through 1 July 2022
ER -