Impact of Satisfaction on Customer Loyalty: Perspectives from the Footwear Industry in Peru

Juana Maribel Manrique Placido; Soledad Janett Mostacero Llerena; Ronald Floriano Rodríguez; Patricia Sofía Osorio Pascacio; Luis Fernando Espejo Chacón

doi:10.62754/joe.v3i4.3811

Impact of Satisfaction on Customer Loyalty: Perspectives from the Footwear Industry in Peru

Juana Maribel Manrique Placido
, Soledad Janett Mostacero Llerena
, Ronald Floriano Rodríguez
, Patricia Sofía Osorio Pascacio
, Luis Fernando Espejo Chacón

Research output: Contribution to journal › Article › peer-review

1 Scopus citations

Original language	English
Pages (from-to)	2749-2760
Number of pages	12
Journal	Journal of Ecohumanism
Volume	3
Issue number	4
DOIs	https://doi.org/10.62754/joe.v3i4.3811
State	Published - 3 Aug 2024

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10.62754/joe.v3i4.3811

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@article{c11288924a814ce298f1f966ce1872c5,

title = "Impact of Satisfaction on Customer Loyalty: Perspectives from the Footwear Industry in Peru",

keywords = "Consumers, Footwear industry, Loyalty, Opinion, Satisfaction",

author = "Placido, \{Juana Maribel Manrique\} and Llerena, \{Soledad Janett Mostacero\} and Rodr{\'i}guez, \{Ronald Floriano\} and Pascacio, \{Patricia Sof{\'i}a Osorio\} and Chac{\'o}n, \{Luis Fernando Espejo\}",

year = "2024",

month = aug,

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doi = "10.62754/joe.v3i4.3811",

language = "English",

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TY - JOUR

T1 - Impact of Satisfaction on Customer Loyalty

T2 - Perspectives from the Footwear Industry in Peru

AU - Placido, Juana Maribel Manrique

AU - Llerena, Soledad Janett Mostacero

AU - Rodríguez, Ronald Floriano

AU - Pascacio, Patricia Sofía Osorio

AU - Chacón, Luis Fernando Espejo

PY - 2024/8/3

Y1 - 2024/8/3

KW - Consumers

KW - Footwear industry

KW - Loyalty

KW - Opinion

KW - Satisfaction

UR - https://www.scopus.com/pages/publications/85203047718

U2 - 10.62754/joe.v3i4.3811

DO - 10.62754/joe.v3i4.3811

M3 - Article

AN - SCOPUS:85203047718

SN - 2752-6798

VL - 3

SP - 2749

EP - 2760

JO - Journal of Ecohumanism

JF - Journal of Ecohumanism

IS - 4

ER -

Impact of Satisfaction on Customer Loyalty: Perspectives from the Footwear Industry in Peru

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