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Incidencia del marketing digital en la captación de clientes en una constructora en Trujillo 2023

  • Estefanía Brigitte Llontop Tuestas
  • , Ariana Iveth Luperdi Sandoval
  • , Marlon Walter Valderrama-Puscán
  • , Alvaro Larry Luis Felipe Mendoza-Castillo
  • , Luisamaría Antonella Prado Ibáñez

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

    Abstract

    The main purpose of the study was to evaluate the impact of digital marketing on customer acquisition in a construction company located in Trujillo in 2023. The study used applied methodology, with a quantitative approach and a non-experimental cross-sectional design. The target population consisted of 40 clients of the construction company in Trujillo, who completed a questionnaire with 30 items based on the Likert scale. The results obtained revealed a coefficient of determination R^2 of 0.29 between the digital marketing variables and customer acquisition, demonstrating a moderate positive correlation. In conclusion, it was found that the ability to attract customers through digital marketing is relatively low, attributed mainly to deficiencies in the management of its website, the use of email marketing and other relevant factors that influence the attraction of consumers in the Trujillo construction company.

    Translated title of the contributionIncidence of digital marketing on customer acquisition in a construction company in Trujillo 2023
    Original languageSpanish
    Title of host publicationProceedings of the 3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development
    Subtitle of host publication"Igniting the Spark of Innovation: Emerging Trends, Disruptive Technologies, and Innovative Models for Business Success", LEIRD 2023
    PublisherLatin American and Caribbean Consortium of Engineering Institutions
    ISBN (Electronic)9786289520774
    DOIs
    StatePublished - 1 Jan 2023
    Event3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development, LEIRD 2023 - Virtual, Online
    Duration: 4 Dec 20236 Dec 2023

    Publication series

    NameProceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
    ISSN (Electronic)2414-6390

    Conference

    Conference3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development, LEIRD 2023
    CityVirtual, Online
    Period4/12/236/12/23

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