Quality and Satisfaction in Health Care: A Case Study of Two Public Hospitals in Trujillo, Peru

Ariane Morales-Garrido; Brigitte Valderrama-Pazos; Jeremy García-Carranza; Alexis Horna-Velásquez; Willy Reyes-Anticona; Anlli Estela-Vargas; Walter Rojas-Villacorta

doi:10.3390/ijerph22071119

Quality and Satisfaction in Health Care: A Case Study of Two Public Hospitals in Trujillo, Peru

Ariane Morales-Garrido
, Brigitte Valderrama-Pazos
, Jeremy García-Carranza
, Alexis Horna-Velásquez
, Willy Reyes-Anticona
, Anlli Estela-Vargas
, Walter Rojas-Villacorta

Research output: Contribution to journal › Article › peer-review

1 Scopus citations

Original language	English
Article number	1119
Journal	International Journal of Environmental Research and Public Health
Volume	22
Issue number	7
DOIs	https://doi.org/10.3390/ijerph22071119
State	Published - 1 Jul 2025

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SDG 3 Good Health and Well-being

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10.3390/ijerph22071119

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Morales-Garrido, A., Valderrama-Pazos, B., García-Carranza, J., Horna-Velásquez, A., Reyes-Anticona, W., Estela-Vargas, A., & Rojas-Villacorta, W. (2025). Quality and Satisfaction in Health Care: A Case Study of Two Public Hospitals in Trujillo, Peru. International Journal of Environmental Research and Public Health, 22(7), Article 1119. https://doi.org/10.3390/ijerph22071119

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Morales-Garrido, A, Valderrama-Pazos, B, García-Carranza, J, Horna-Velásquez, A, Reyes-Anticona, W, Estela-Vargas, A & Rojas-Villacorta, W 2025, 'Quality and Satisfaction in Health Care: A Case Study of Two Public Hospitals in Trujillo, Peru', International Journal of Environmental Research and Public Health, vol. 22, no. 7, 1119. https://doi.org/10.3390/ijerph22071119

TY - JOUR

T1 - Quality and Satisfaction in Health Care

T2 - A Case Study of Two Public Hospitals in Trujillo, Peru

AU - Morales-Garrido, Ariane

AU - Valderrama-Pazos, Brigitte

AU - García-Carranza, Jeremy

AU - Horna-Velásquez, Alexis

AU - Reyes-Anticona, Willy

AU - Estela-Vargas, Anlli

AU - Rojas-Villacorta, Walter

PY - 2025/7/1

Y1 - 2025/7/1

KW - public hospitals

KW - responsiveness

KW - security

KW - service quality

KW - user satisfaction

UR - https://www.scopus.com/pages/publications/105011662086

U2 - 10.3390/ijerph22071119

DO - 10.3390/ijerph22071119

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AN - SCOPUS:105011662086

SN - 1661-7827

VL - 22

JO - International Journal of Environmental Research and Public Health

JF - International Journal of Environmental Research and Public Health

IS - 7

M1 - 1119

ER -

Quality and Satisfaction in Health Care: A Case Study of Two Public Hospitals in Trujillo, Peru

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