Correlaciones del potencial humano promovidas por directivos de salud y las Gestiones del personal usuario

Introduction: personnel training and activities promoted by managers in health institutions are transcendent. It was considered that the actions of the user personnel of health institutions (workers subordinate to managers) depend on and between the activities received by the citizen users of health services and the activities of managers. Objective: to determine the correlations of four dimensions of human potential promoted by health managers perceived and the activities of health institutions' user personnel. Method: the research was carried out with the participation of 40 female collaborators of user personnel, 20 from public institutions and 20 from private institutions in Peru, 90% women, who answered the questionnaires during the year 2023 and had high reliability. Results: the highest level of Spearman's Rho correlation (0.987) was between the planning of human potential with the organization of work promoted by the managers of health institutions. The lowest correlation (0.689) was the relationship between job evaluation management and work organization; due to the fact that the job evaluation management obtained more heterogeneous values with respect to the other dimensions, for this reason this correlation was the lowest of all the other correlations. Conclusion: the expression human potential is used instead of human resources to express the potential that exists in each worker in the health institutions. The four correlations between the dimensions of human potential promoted by the managers for the management of the user personnel of the health institutions were positive and high, most of them close to unity, indicating the high direct correlation between all the dimensions of human potential.