Job satisfaction in the area of production in a metalworking company

Fernando Alexis Nolazco Labajos, Jackeline Janeth Avila Cornelio, Walter Chavez Alvarado, Luis Guillermo Sicheri Monteverde, Irma Milagros Carhuancho Mendoza

Producción científica: Contribución a una revistaArtículorevisión exhaustiva


This study was carried out with the aim of identifying the factors that determine the job satisfaction of the production area in a metalworking company. The research was carried out using the holistic, mixed approach phrase; the inductive-deductive method was established. Initially, the population and sample was made up of 63 employees, and then 44 of them were selected, because the company was with a production load. The reporting units for the interview were the sales assistant, accounting assistant and the head of production. Sonia Palma's scale, consisting of 7 factors and 36 items, was applied as an instrument and the interview guide was used. It was designated, the Pareto diagram and the Atlas.ti8 for the collection and quantitative – qualitative analysis. From the above analysis, it was shown that the factors affecting job satisfaction are: the lack of teamwork, poor motivation and the inadequacy of the predisposition of the heads, for this reason, it is of great importance to give a solution because this impacts on the performance and productivity of the company.

Idioma originalInglés
Páginas (desde-hasta)2711-2715
Número de páginas5
PublicaciónInternational Journal of Scientific and Technology Research
EstadoPublicada - feb. 2020


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