TY - GEN
T1 - Mejora de Procesos para la Optimización del Sistema de Trazabilidad de un Operador Logístico, 2022
AU - Tapia Purizaca, Victor Carlos
AU - Carrión Lecca, Piero Ricardo
AU - Palacios, Patricia Pinedo
N1 - Publisher Copyright:
© 2022 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.
PY - 2022/1/1
Y1 - 2022/1/1
N2 - The general objective of this research was to determine how the redesign of the processes improves the performance of the traceability system of the transport units that belong to the transport and distribution area of a logistics operator, the methodology used was of an applied type, with a quantitative approach and pre-experimental design. The results indicated that the traceability system had a breadth of 39%, a depth of 30%, an accuracy of 100% and an access ratio that increased according to the age of the search, also, it was found that the dispatch logistics management had an effectiveness of 95% and an efficiency of 70%, which indicated that there were opportunities for improvement, therefore, the processes linked to the traceability of transport units were redesigned, 2 applications and a data visualization report were implemented. In conclusion, it was determined that with respect to the processes there was an increase of 2% in effectiveness and an increase of 24% in efficiency, likewise, with respect to the traceability system, the amplitude was improved by 55%, the depth by 70%, the accuracy of 100% and significantly improved by keeping the average time in any search period.
AB - The general objective of this research was to determine how the redesign of the processes improves the performance of the traceability system of the transport units that belong to the transport and distribution area of a logistics operator, the methodology used was of an applied type, with a quantitative approach and pre-experimental design. The results indicated that the traceability system had a breadth of 39%, a depth of 30%, an accuracy of 100% and an access ratio that increased according to the age of the search, also, it was found that the dispatch logistics management had an effectiveness of 95% and an efficiency of 70%, which indicated that there were opportunities for improvement, therefore, the processes linked to the traceability of transport units were redesigned, 2 applications and a data visualization report were implemented. In conclusion, it was determined that with respect to the processes there was an increase of 2% in effectiveness and an increase of 24% in efficiency, likewise, with respect to the traceability system, the amplitude was improved by 55%, the depth by 70%, the accuracy of 100% and significantly improved by keeping the average time in any search period.
KW - Process redesign
KW - Traceability system
KW - traceability
UR - https://www.scopus.com/pages/publications/85150691586
U2 - 10.18687/LEIRD2022.1.1.165
DO - 10.18687/LEIRD2022.1.1.165
M3 - Contribución a la conferencia
AN - SCOPUS:85150691586
T3 - Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
BT - Proceedings of the 2nd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development
A2 - Larrondo Petrie, Maria M.
A2 - Texier, Jose
A2 - Matta, Rodolfo Andres Rivas
PB - Latin American and Caribbean Consortium of Engineering Institutions
T2 - 2nd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development, LEIRD 2022
Y2 - 6 December 2022 through 7 December 2022
ER -