TY - GEN
T1 - Quality of service of technological tools for academic management systems in Peruvian educational institution
AU - Auqui, José Antonio Ogosi
AU - Pacheco, David Hugo Obando
AU - García, Ricardo Jesús Carrasco
AU - Rojas, Even Deyser Pérez
AU - Velarde, Pedro Ángel Molina
AU - Alvarado, Alex Ulises Morales
N1 - Publisher Copyright:
© 2023 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.
PY - 2023
Y1 - 2023
N2 - The objective of this work was to investigate which are the technological tools most used by school and university students and to identify how this influence their educational process. The methodology was quantitative. The instrument used was a survey using Google Forms. Among the results obtained, the use of Teams as communication software between students and teachers stands out. It was also possible to detect that students use more and more technological tools at school or university and that these do not necessarily agree with those recommended by the teacher.
AB - The objective of this work was to investigate which are the technological tools most used by school and university students and to identify how this influence their educational process. The methodology was quantitative. The instrument used was a survey using Google Forms. Among the results obtained, the use of Teams as communication software between students and teachers stands out. It was also possible to detect that students use more and more technological tools at school or university and that these do not necessarily agree with those recommended by the teacher.
KW - academic management
KW - Peruvian educational institutions
KW - Quality of service
KW - technological tools
UR - http://www.scopus.com/inward/record.url?scp=85187286315&partnerID=8YFLogxK
U2 - 10.18687/LEIRD2023.1.1.302
DO - 10.18687/LEIRD2023.1.1.302
M3 - Conference contribution
AN - SCOPUS:85187286315
T3 - Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
BT - Proceedings of the 3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development
PB - Latin American and Caribbean Consortium of Engineering Institutions
T2 - 3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development, LEIRD 2023
Y2 - 4 December 2023 through 6 December 2023
ER -