Rebranding y Posicionamiento de marca en clientes de una empresa gastronómica

Patrick Slater Vargas-Alaya, Wilmer Daniel Noel-Zavaleta, Álvaro Larry Luis Felipe Mendoza-Castillo, Henry Elder Ventura-Aguilar, Marlon Walter Valderrama-Puscan

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

Resumen

The purpose of this research was to determine the relationship between rebranding and brand positioning in customers of the company Casa Quimuk, Trujillo 2023. For this purpose, applied research of non-experimental design with a quantitative approach and correlational scope was used. The population consisted of 1010 customers of Casa Quimuk, of whom a sample of 279 customers was taken, and a questionnaire designed with 26 questions and indicators with a Likert scale was used as an instrument for data collection. The results showed the existence of an average positive correlation Rho=0.604 and significant p-value 0.000 between the variables rebranding and brand positioning, the existence of average levels of rebranding and brand positioning was also obtained, as well as average and low positive correlations between rebranding and brand positioning dimensions. The conclusions were that, the adequate brand management becomes an instrument that helps to solve the brand positioning problems that occur, likewise, points such as the experiences that customers take to mind, generating brand difference, applying marketing strategies focused on strengthening the brand image, creating an emotional bond and trust through experiences, evaluations on the perception of brand quality in customers, became tools that help to solve the problems of brand recognition, familiarity and satisfaction.

Título traducido de la contribuciónRebranding and brand positioning in customers of a gastronomic company
Idioma originalEspañol
Título de la publicación alojadaProceedings of the 22nd LACCEI International Multi-Conference for Engineering, Education and Technology
Subtítulo de la publicación alojadaSustainable Engineering for a Diverse, Equitable, and Inclusive Future at the Service of Education, Research, and Industry for a Society 5.0., LACCEI 2024
EditorialLatin American and Caribbean Consortium of Engineering Institutions
ISBN (versión digital)9786289520781
DOI
EstadoPublicada - 2024
Evento22nd LACCEI International Multi-Conference for Engineering, Education and Technology, LACCEI 2024 - Hybrid, San Jose, Costa Rica
Duración: 17 jul. 202419 jul. 2024

Serie de la publicación

NombreProceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
ISSN (versión digital)2414-6390

Conferencia

Conferencia22nd LACCEI International Multi-Conference for Engineering, Education and Technology, LACCEI 2024
País/TerritorioCosta Rica
CiudadHybrid, San Jose
Período17/07/2419/07/24

Palabras clave

  • Brand perception
  • Brand positioning
  • Brand recognition
  • Customer satisfaction
  • Rebranding

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