TY - GEN
T1 - Rebranding y Posicionamiento de marca en clientes de una empresa gastronómica
AU - Slater Vargas-Alaya, Patrick
AU - Daniel Noel-Zavaleta, Wilmer
AU - Larry Luis Felipe Mendoza-Castillo, Álvaro
AU - Elder Ventura-Aguilar, Henry
AU - Walter Valderrama-Puscan, Marlon
N1 - Publisher Copyright:
© 2024 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.
PY - 2024
Y1 - 2024
N2 - The purpose of this research was to determine the relationship between rebranding and brand positioning in customers of the company Casa Quimuk, Trujillo 2023. For this purpose, applied research of non-experimental design with a quantitative approach and correlational scope was used. The population consisted of 1010 customers of Casa Quimuk, of whom a sample of 279 customers was taken, and a questionnaire designed with 26 questions and indicators with a Likert scale was used as an instrument for data collection. The results showed the existence of an average positive correlation Rho=0.604 and significant p-value 0.000 between the variables rebranding and brand positioning, the existence of average levels of rebranding and brand positioning was also obtained, as well as average and low positive correlations between rebranding and brand positioning dimensions. The conclusions were that, the adequate brand management becomes an instrument that helps to solve the brand positioning problems that occur, likewise, points such as the experiences that customers take to mind, generating brand difference, applying marketing strategies focused on strengthening the brand image, creating an emotional bond and trust through experiences, evaluations on the perception of brand quality in customers, became tools that help to solve the problems of brand recognition, familiarity and satisfaction.
AB - The purpose of this research was to determine the relationship between rebranding and brand positioning in customers of the company Casa Quimuk, Trujillo 2023. For this purpose, applied research of non-experimental design with a quantitative approach and correlational scope was used. The population consisted of 1010 customers of Casa Quimuk, of whom a sample of 279 customers was taken, and a questionnaire designed with 26 questions and indicators with a Likert scale was used as an instrument for data collection. The results showed the existence of an average positive correlation Rho=0.604 and significant p-value 0.000 between the variables rebranding and brand positioning, the existence of average levels of rebranding and brand positioning was also obtained, as well as average and low positive correlations between rebranding and brand positioning dimensions. The conclusions were that, the adequate brand management becomes an instrument that helps to solve the brand positioning problems that occur, likewise, points such as the experiences that customers take to mind, generating brand difference, applying marketing strategies focused on strengthening the brand image, creating an emotional bond and trust through experiences, evaluations on the perception of brand quality in customers, became tools that help to solve the problems of brand recognition, familiarity and satisfaction.
KW - Brand perception
KW - Brand positioning
KW - Brand recognition
KW - Customer satisfaction
KW - Rebranding
UR - http://www.scopus.com/inward/record.url?scp=85203824080&partnerID=8YFLogxK
U2 - 10.18687/LACCEI2024.1.1.605
DO - 10.18687/LACCEI2024.1.1.605
M3 - Contribución a la conferencia
AN - SCOPUS:85203824080
T3 - Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
BT - Proceedings of the 22nd LACCEI International Multi-Conference for Engineering, Education and Technology
PB - Latin American and Caribbean Consortium of Engineering Institutions
T2 - 22nd LACCEI International Multi-Conference for Engineering, Education and Technology, LACCEI 2024
Y2 - 17 July 2024 through 19 July 2024
ER -